JOB TITLE: MENTAL HEALTH TENANCY SUSTAINMENT WORKER ? 3 POSTS
LOCATION: Greater Dublin area and surrounding counties
RESPONSIBLE/REPORTING TO: Project Leader HAIL Regional Visiting
Support Service / Project Leader HAIL Inhouse Support Service
JOB PURPOSE: To provide Mental Health Tenancy Sustainment Services to
* clients engaged with our Regional Visiting Support Service (2
posts)
* HAIL tenants as part of our Inhouse Support Team (1 post)
SALARY SCALE: ?**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE** -
?**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**.
JOB INFORMATION: This is a full-time post, **Apply on the website**
hours per week over five days, Monday to Friday. Some evening/ out of
hours work may be required.
ABOUT HAIL
HAIL IS AN APPROVED HOUSING BODY WITH OVER **APPLY ON THE WEBSITE**
PROPERTIES IN THE GREATER DUBLIN AREA.
HAIL?s mission is to provide housing and individually tailored
support services to support tenants and clients, primarily those with
mental health difficulties, to integrate and live independent lives in
the community.
HAIL?s vision is to be the provider of choice for housing and
support for people with mental health difficulties, enabling them to
achieve and sustain independent living in the community by having
secure, quality, affordable accommodation with appropriate support
services tailored to their needs.
ROLE DESCRIPTION
TO PROVIDE A FLOATING SUPPORT SERVICE TO PEOPLE WITH PROFOUND AND OR
ENDURING DIAGNOSED MENTAL ILL HEALTH IN THEIR OWN HOMES AND TO ENABLE
THEM TO LIVE INDEPENDENTLY WITHIN THEIR COMMUNITY
PRIMARY DUTIES & RESPONSIBILITIES TENANCY SUPPORT AND RESETTLEMENT
* To support clients to establish and/or maintain their tenancy where
a past history of Homelessness or institutionalisation has been a
factor in their life
* To develop and implement comprehensive, individually tailored
resettlement and support plans that enable our client group to sustain
accommodation appropriate to their needs
* To conduct proactive on a weekly basis (at a minimum) home visits
to our clients based on their level of need
* To complete Risk Assessments as required
* To work with housing providers to ensure that housing is carefully
matched to individual needs
* To provide advice and assistance to clients in matters relating to
their tenancies such as budgeting, benefits, negotiation skills,
practical skills, etc.
* To intervene in cases of anti-social behaviour or neighbour
dispute. Assist with negotiation and conflict resolution in order to
minimize tenancy breakdown
CLIENT / TENANT SUPPORT
* To provide all potential and new clients/tenants with information
about HAIL and our support services
* To work in a preventative manner to provide early intervention and
appropriate onward referral services
* To act as the Case Manager and promote clinical and personal
recovery
* To assess client needs, identify problems and work with
interdisciplinary teams to devise and implement recovery plans
* To manage crisis and conflicts
* To provide access to specialist services for clients facing
barriers to independent living such as drug, alcohol and / or physical
health issues.
* To act as advocates for clients and co-ordinate required services
* To monitor and evaluate client progress and prepare discharge
handovers
* To help clients develop skills and support clients to participate
in activities that maintain or increase their quality of life
* To assist clients to gain access to work, education and training.
STAKEHOLDER ENGAGEMENT AND MANAGEMENT
* To work closely with clients, their families, Mental Health Teams
and other statutory and voluntary agencies in a respectful,
professional and integrated way
* To maintain relationships and ensure accountability to funding
bodies
ADMINISTRATIVE AND OTHER DUTIES
* Secure the confidentiality of all interactions and records - To
maintain confidential records of client progress
* To utilize PASS to record client service admission and relevant
subsequent outcomes
* To ensure each client has a completed Needs Assessment, Risk
Assessment, Support Plan, and all associated documentation which is
reviewed as appropriate
* To keep and maintain recorded daily interventions and outcomes
notes
* To assist the Services manager in the collation of monthly
statistics
* To attend and actively participate in internal/external meetings,
training events, conferences and other functions as directed by the
Services Manager
* To participate in regular supervision and annual appraisal, and
help in Identifying your own job-related development and training
needs
* To ensure that all HAIL policies and procedures are being adhered
to, particularly those relating to Health and Safety, Complaints, Code
of Practice and Confidentiality.
PERSON SPECIFICATION:
NECESSARY:
1. QUALIFICATIONS
Applicants should hold a recognized and relevant 3rd level
qualification, and/or FETAC Level 8 Qualification in Social Care.
2. EXPERIENCE
_THE APPLICANT MUST HAVE PROFICIENT EXPERIENCE, KNOWLEDGE AND SKILLS
IN THE FOLLOWING AREAS TO BE DEEMED SUITABLE FOR THIS POSITION._
* Experience (3 years+) of working with people with mental health and
other complex needs
* Extensive experience (3 years+) of both or either the
homeless/housing sector
* Proven track record in promoting Independent Living for vulnerable
clients
* Experience in developing individual management strategies and
plans for service users with complex needs
* Experience of case management and confidential record keeping
practices
* Demonstrated ability to manage a complex workload
* Demonstrated experience of accessing mainstream services for
clients
* Experience of completing Client Centred Assessments & Risk
Assessments and implementing appropriate safety measures
3. KNOWLEDGE
* A working knowledge of Tenancy Sustainment and/or Housing
Resettlement Models
* An understanding of preventative strategies in the context of
housing clients with complex and challenging needs
* Ability to set clear objectives and put goals in place using a
consistent approach to care planning around the needs of those
presenting with multiple care and support needs
* A working knowledge of Life Skills Mapping and/or Recovery
Orientated Programmes such as WRAP or STAR
* A working knowledge of Housing Law ? tenant?s rights and
responsibilities
* Knowledge of Welfare entitlements
* Be familiar with Recovery Orientated Support Programmes, Relapse
Prevention and Floating Support Models
4. SKILLS
* Excellent interpersonal skills
* Good conflict management skills and proven ability to work with
challenging behaviour within guidelines
* Good written and report writing skills
* Ability to take initiative and responsibility
* Be highly motivated
* Analytical and problem-solving skills
DESIRABLE:
* Experience and knowledge of working with older persons presenting
with complex needs (_for Inhouse position_)
* Experience of working within a Tenancy Sustainment model of
service
* Experience and knowledge of working with a Multidisciplinary
Mental Health clinical team
CONDITIONS
* Use of a car and a clean driving licence is essential.
* The Salary will be commensurate with the experience of the
individual appointed and in line with the Organisation?s salary
scale.
* Salary Scale: ?**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**
- ?**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**.
APPOINTMENT
* Posts will be filled immediately
* All contracts are subject to successful completion of six-month
probationary period
THE CONDITIONS
The salary will be commensurate with the experience of the individual
appointed and in line with the Organisations salary scale.
HAIL OFFERS:
* Flexible working hours ? our core hours are **Apply on the
website**am-4pm.
* **Apply on the website** annual leave days plus 3 Company days
* Company Pension Scheme with current contributions rates of 6%
employer contribution and 6% employee contribution
* Death in Service Benefit
* Health insurance for serious illness
* Training and development
* Paid expenses
RECRUITMENT PROCESS
Please send your C.V. and letter of application to **Apply on the
website** by 5pm on the **APPLY ON THE WEBSITE**/**APPLY ON THE
WEBSITE**/**APPLY ON THE WEBSITE**.
*Only those shortlisted for Interview will be responded to.
_PLEASE NOTE THESE POSTS ARE PART FUNDED BY THE DRHE AND THE HSE_
HAIL IS AN EQUAL OPPORTUNITIES EMPLOYER.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
